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FREQUENTLY ASKED QUESTIONS

How does your resume writing service work?

Quite simply, actually! We are a company that provides customers in need with resume writing services, meaning that we structure and construct your resume in a way that showcases all your abilities and qualifications in the best possible light. We also provide services of refining your LinkedIn profile and editing and proofreading your existing resume.

To learn more about the ways we handle business, check out our About Us page!

How can I place an order?

Easily! Proceed to the Order page by clicking on the "Write My Resume" button available on every page of our website. You can always contact our support agents through the LiveChat.

Is there a way for me to see what other people are saying about you?

Of course! We have a Testimonials page for our customers to leave their feedback after they've experienced our services. We never delete reviews so you can be sure that every message on there is sincere and truthful.

Do I really need your services?

If you want to ensure absolute success - then yes, you do.

Everybody can write their own resume, of course, but we have the advantage of experience and writers who worked in the HR industry for years before coming into our employment. Turn to us when you need your resume to look professional and appealing to your potential employer.

Are your services expensive?

Barely! We keep our quality-price ratio satisfactory and accessible. You get the best writing services for the price that is considered average in the market. We strive to provide you with excellent material at a fantastic cost!

What is your revision policy?

We provide an unlimited number of revisions until the order is approved by you and is considered done.

How does the process of resume writing go?

When we receive your order, we assign it to a writer with appropriate qualifications. They process all the details you specified in your order form and perform the service you requested. If they have any additional questions, or you decide to add something to your order, you will be able to communicate through convenient message channels. When everything is done and ready, they send your completed resume in the e-mail attachment! (Or through any other means that will be specified in your order confirmation e-mail.)

Can I get a resume for a specialized field from you?

Sure! Apart from standard resume writing, we can also prepare a federal or military resume for you. More than that, our experts are versatile and experienced, so they can handle anything you throw at them. Just drop us a line and ask!

Are your writers qualified enough to help me?

Of course! We never hire people who don't pass our qualification exam - a very sophisticated and complicated set of tests. We employ the best HR agents and absolute experts in their respective fields. They know what the employers are looking for, and they turn your resume into an attraction for every company!

How can I get in touch with my resume writer?

The means to communicate with your writer are enclosed in your order confirmation e-mail. You can contact them either via LiveChat on our website or other convenient message systems that will be specified in the process of performing your order.

What is your refund policy?

We always provide our clients with the best possible services, yet we do allow a thought of something going wrong, which is why we have a Refund Policy in place regulating such cases. You can review it on the correlating page of our website (Money Back and Refund Guarantee).

I want to attach some additional files for the writer, can I do that?

Yes! You will see a special attachments field in your order form. Follow instructions on the page to include your extra files in the order.

Can I track the status of my order?

When you log in, you can see the status of your order in the correlating section.

What if I need to make last-minute changes to my order?

You can always contact our support agents and ask them to fix your order. Be advised, though, that in this case, the time of the delivery may be postponed. Resumojo doesn't take responsibility for delaying the delivery under such circumstances.

I need my resume ASAP! When will I get it?

We perform even those orders that are pushing on eight hours! But be careful! You have to be reasonable and analyze the amount of work you need us to do and the time you want it done in. We're masters, but we're not wizards.

Are your resumes unique?

Of course! Everything we release is 100% plagiarism-free. Every possible resume is unique seeing as it is constructed based on your personal qualities and achievements, but even so, we use the latest plagiarism-checking software to ensure that you get only the most original document.

Is your service confidential?

Completely! We only store your data for the period of performing your order or when you create an account. We never disclose your information to third parties, as is stated in our Privacy Policy. Nobody will ever know you had help with your resume!

Is my payment secure?

Yes. We use only trusted and verified payment systems.

Do you provide resume editing services?

Yes, but you should be aware that the standard Refund Policy will not apply to this service should you wish to get your money back. Review the full list of refund conditions on the correlating page.

I don't have the most reliable job history. Can you help?

Listen, it's okay. Life has a way of throwing us into the whirlpools of misfortunes, but with a strength of will and our expert assistance, even the sketchiest job history can be turned into an attractive and professional resume!

Wouldn't it be easier (and cheaper) to use a resume template?

Yeah, of course it would. It'd certainly have more effect that if you just piled your life history into one file and sent it like it is. But you know what will work even better than a simple template? A professionally written resume purchased from our expert service. Make your choice!

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