Client Care Scheduler- Supervisor job at Home Sweet Home In-Home Care

Nov 27, 2019
Home Sweet Home In-Home Care, Paw Paw, MI

Job Description

DescriptionHome Sweet Home In-Home Care is currently leading Southwest Michigan with high quality home care services. If you are client focused with the sincere desire to motivate our team to provide exceptional in-home care resulting in healthy, satisfied clients, then we want you on our team!We are seeking to hire a motivated individual for our growing Paw Paw location. As a scheduler your responsibilities include but are not limited to:Ensure schedule is completed in such a way as to retain all clients, hours,caregivers and to minimize overtimeAssure that the schedule is current and up to date at any given timeMatch caregivers with client needs/preferencesCommunicate staffing and availability needs to appropriate supervisor and Human Resource ManagerHandle inbound/outbound client/caregiver phone callsEnsure services provided exceed clients expectationsData entry and other clerical duties as neededMotivate caregivers to work as a team.Enforce company policiesMaintain regular office hours 8:00 am - 5:00 pm and participate in on call rotation which will include some evenings and weekends.Report to Branch ManagerRequirementsQualifications IncludeMust be familiar with Kalamazoo areaMinimum 1 year scheduling experience preferredSome management experience preferredMust be able to maintain a positive attitude even when things get hecticKnowledgeable of caregivers duties gained from experience as a caregiver preferredStrong communication skillsAble to use or learn scheduling softwareExperience with Microsoft Word, Excel and other software applicationsOrganized and detail orientedAble to follow instructions and work with little or no supervisionAble to pass all pre-employment background screenBenefitsCompensation based on experiencePaid Vacation TimeBonus PotentialMedical, Dental, Vision and 401k eligibleApply for this job View more info View less info Report this job Jobs Michigan Paw Paw Want more jobs like this? Subscribe Email Address Submit By continuing you agree to Monsters Privacy Policy, Terms of Use and use of cookies. <p class="mux-hint"><i class="icon icon-email-check" aria-hidden="true"></i>Jobs like this will be sent to you</p> Related jobs Customer Care Associate Manager Customer Care Associate Manager Application Support Service Manager Teller Supervisor Job summary Location Paw Paw, MI Posted Today Reference code 351B4AC5FF About this company

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